PUBLIC SERVICE SCENARIO
Connect inspection tasks, collected materials, responsibility routing, and review records around districts, grids, and matters to support city-operations coordination.
Urban matters have many sources and long responsibility chains, and the same issue may have different names and status across registers. Without a shared reference, duplicate entries, broken handovers, and incomplete review trails can occur together.
Start with one district and one frequent matter type, aligning objects, sources, responsible roles, and status definitions before configuring logging, referral, feedback, and human review in the digital platform. ZNAero can discuss coordination through its city-operations work, but does not replace administrative decisions.
System composition
Link spatial scope, matter categories, source channels, and responsible roles while retaining references to existing registers.
Record descriptions, existing materials, referral points, and feedback requirements, with responsible staff deciding acceptance and handling.
Compile supporting materials, review comments, closure reasons, and duplicates so city-operations teams can examine workflow issues.
Working approach
Prepare non-sensitive examples, current categories, role lists, and handling flows to define the first scope.
Define object references, status, referral rules, permissions, and required stage outputs together.
Use historical examples to check logging, referral, feedback, and review, producing adjustments and city-operations handover recommendations.
Describe the current register, participating roles, and coordination gaps so we can map a reviewable matter chain.
